Privacy Policy

Last updated: [add date]

Gravirano Explore (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with our atelier.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

1. Who We Are

Gravirano Explore is a design atelier specializing in handcrafted wooden wall pieces, luminous objects, and bespoke parametric creations.

Contact email: [your email]
Country of establishment: [your country]

If you have any questions regarding this policy or your personal data, you may contact us at the email address above.

2. Personal Data We Collect

We may collect and process the following personal data:

Identity data: name, surname
Contact data: email address, phone number
Order data: billing and shipping details, order history
Communication data: messages sent via contact forms or email
Technical data: IP address, browser type, device information
Usage data: pages visited, interactions with the website

We do not intentionally collect sensitive personal data.

3. How We Collect Your Data

Your data is collected when you:

Place an order on our website
Fill in a contact or project request form
Subscribe to our newsletter (if applicable)
Contact us directly by email
Browse our website (via cookies, subject to consent)

4. How We Use Your Data

We use your personal data to:

Process and fulfill orders
Communicate with you regarding your inquiry or project
Provide customer support
Improve our website and user experience
Comply with legal and accounting obligations

Your data is processed only where there is a lawful basis, including contractual necessity, legitimate interest, legal obligation, or your explicit consent.

5. Bespoke and Made-to-Order Creations

Please note that Gravirano Explore specializes in made-to-order and bespoke creations.
Personal data provided in relation to a custom project is used exclusively for the design, production, and delivery of that specific creation.

6. Cookies

Our website uses cookies and similar technologies.

Essential cookies are required for the website to function
Analytics and marketing cookies are used only with your consent

You can manage or withdraw your cookie preferences at any time via the cookie banner or settings.

For more information, please refer to our Cookies Policy.

7. Data Sharing

We do not sell or rent your personal data.

We may share data only with trusted third parties when necessary, such as:

Payment service providers
Shipping and logistics partners
Website analytics providers (subject to consent)

All partners are required to comply with applicable data protection regulations.

8. Data Retention

We retain personal data only for as long as necessary:

To fulfill the purposes outlined in this policy
To comply with legal and accounting requirements

When data is no longer required, it is securely deleted.

9. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time

To exercise your rights, please contact us at [your email].

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

11. International Data Transfers

If personal data is transferred outside the UK or EU, appropriate safeguards are applied in accordance with UK GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.

13. Contact

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Email: office@gravirano.co.uk